Delivery Information
When can I expect to receive my products and how much is it going to cost?
Production Times
Estimated production time for Photobooks, Calendars and Diaries is 3 - 5 working days. For Standard Prints, Enlargements and Posters and Greetings Cards it is 1 - 2 working days.
Please be aware that these are only estimates and during peak periods the production time of our products are likely to increase.
Delivery
United Kingdom & Channel Islands
Standard Royal Mail 1st Class - FREE
Delivery should normally take 2-5 working days.
Europe - FREE
Delivery should normally take 5-7 working days.
Rest of the world - FREE
Delivery should normally take 7-10 working days.
Turnaround
Our turnaround times (the time your order takes to get to your front door) are a combination of 'Production Times' and 'Delivery'. These times are only estimates and are based on working days (Monday to Friday). Turnaround times may be affected during peak periods and during any periods of delay with our postal provider, The Royal Mail.
In the event of non-delivery, please allow 15 working days (UK) and 20 working days (International) before contacting us, as we do need to allow for postal delays before we can arrange a refund or replacement. If your order has not arrived after this time, please contact our customer service on help@mymemory.com
